Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to wego.mu® indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by wego.mu®.

Wego.mu® reserves the right to make changes to this site and these terms and conditions at any time.

By ordering or registering on wego.mu® you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service via email or through our CONTACT US page on our web site and we will remove you from marketing communications.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Wego.mu® reserves the right at any time after receipt of your order to accept or decline your order for any reason. Wego.mu® reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order. Wego.mu® is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by wego.mu®.

 

Liability

Wego.mu® is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received and in the process that charges are applicable by bank or third parties, monies refunded will be after deduction of those charges which will be at the cost of the customer.

 

Delivery

The delivery times provided by wego.mu® are estimates only. Wego.mu® will not be held accountable for late deliveries under exceptional circumstances.
If multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.

 

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. If an incorrect address was entered, address changes can only made until the order begins processing. Wego.mu® cannot accommodate multiple address change requests.

Wego.mu® takes no responsibility for orders shipped to an incorrect or invalid address given by the customer and is not liable for any loss associated.

 

Warranties and Repairs

In case a faulty item has been delivered; genuinely from a manufacturing defect a replacement or refund will be offered. Wego.mu® will deliver a replacement product as far as stock is available or offer an equivalent substitute or a full refund of payment covering the cost of the product purchased on wego.mu®. We will however do everything we can to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process.

 

Pricing

Prices are in MUR (Mauritian Rupees) and are subject to change without notice. All credit cards are charged in the website local currency. Wego.mu® does not have any control over the exchange rates that may be used when ordering with PayPal or credit cards directly.

 

Refunds & Returns

Returns must be in as new condition with tags attached unless faulty.

Faulty goods will be dealt with as per the manufacturer’s warranty.

We recommend sending returns via registered post as we do not accept responsibility for lost items.

We will happily exchange or refund your item provided the item and its packaging are in the original condition with the original tags attached.

Gift cards and promo codes cannot be applied to exchanges.

Returns must be made within the timeframe listed on the returns page unless faulty.

Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will not be refunded nor exchanged.

The customer will have to bear the cost of resending exchanged items by wego.mu®.

 

Order Cancellations

If notified before goods have been dispatched, wego.mu® can accommodate order cancellations. If items have been shipped, wego.mu® reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Copyright and Trademark Notice

This site is owned and operated by OLODUM COMPANY LTD. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of OLODUM COMPANY LTD. 

All software used on the site is the sole property of OLODUM COMPANY LTD or those supplying the software. 

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. 

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without OLODUM COMPANY LTD prior written permission. 

All rights not expressly granted herein are reserved.

Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

All names, logos and trademarks owned by or licensed to wego.mu® All other trademarks displayed on the Website are trademarks of their respective owners. All other trademarks displayed on the Website are trademarks of their respective owners. Such third-party trademarks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement on the part of wego.mu® should be inferred from the use of these trademarks. Nothing contained on the Website should be construed as granting any license or right of use of any trademark displayed on the Website without the express written permission of the relevant company within wego.mu® or third-party owner.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information ,wego.mu shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. 

Wego.mu® shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. 

If your credit card has already been charged for the purchase and your order is cancelled, wego.mu® shall immediately issue a credit to your credit card account in the amount of the charge.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. 

You acknowledge that wego.mu® is not responsible for the operation of or content located on or through any such site.

 

 

Payment

We accept multiple modes of payment such as Credit Cards, Bank transfers Juice. All payments by are secured by SSL (Secure Socket Layer).

Wego.mu processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.

When you choose an online payment option, your card information is securely processed through the payment gateway of our national bank partner, THE MAURITIUS COMMERCIAL BANK ( MCB ).

Rest assured that your card is safely encrypted as it travels over the Internet.

Promotions

› Promotions, discounts and promotional codes (collectively “Promotions”) are valid for the specified time for online purchases of merchandise only and may be used one time only unless otherwise stated.

› For promotions requiring a minimum order size, charges for shipping and credits from gift certificates do not count towards the minimum order size requirement.

› For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item.

› If merchandise was purchased with a Promotion and subsequently returned, you will be issued a credit or refund at the promotional price and, if the Promotion has expired, it cannot then be applied to a replacement or future order.

› One-time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.

› Promotions do not apply to gift certificates, shipping, any local taxes or duties or similar services.

› Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.

› If you return a gift that was purchased with a Promotion and the Promotion has expired, you cannot apply the expired Promotion to a replacement or future order.

› Promotional items are available only while supplies last; wego.mu® does not issue rain checks for items that run out of stock.

› wego.mu® can, at its sole discretion, extend or terminate a Promotion at any time.

› wego.mu® has no obligation to advise an entrant of an incomplete or incorrect entry and will not be accountable for the return of any item ordered incorrectly.

› By claiming a promotional offer on your order, you agree that you have understood the terms and conditions of that promotion.